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Welcome

Healthwatch Devon logoHealthwatch Devon is the independent champion for health and social care services across Devon. We are part of a national network of Local Healthwatch that was set up under the Health and Social Care Act 2012.

It's our job to listen to your experiences of using health and care services - both good and bad, and share these with those who have the power to make change happen.

What you are telling us...

Share your experience here

Healthwatch Quarterly Impact Report : January to March 2024

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.  This quarter we have:

  • Met hundreds of local people at community events across Devon, Plymouth & Torbay

  • Social media users have seen our posts over 100,000 times with 5,000 of you seeing our Email Bulletins

  • 100 people have reviewed services on our feedback websites

  • escalated 118 of your complaints or concerns to those in charge

  • 446 of you have shared your health or care feedback with us this quarter

  • Helped 138 of you looking for advice on other organisations

  • Released 2 reports on local Emergency Departments and Pharmacy services

  • Had in-depth conversations with 35 patients at the brand new Royal Eye Infirmary building in Plymouth to find out what they think of it

Read our report here

Volunteers' Week 2024

Volunteers' Week celebrates the amazing contributions volunteers make to communities across the UK.

The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole.

Find out more about Volunteers' Week here

Passionate about health and social care?

Healthwatch Devon volunteers play a vital role in helping to ensure that we gather the issues that matter to help improve local health and social care services for our local community.

Find out more about how to volunteer with us by clicking the link below or calling us free on 0800 520 0640.

Click here for more details on volunteering with us

The diversity of our network: the Healthwatch People Diversity Survey

In a new report from our national partners Healthwatch England, they highlight the new insights they have been able to glean into Healthwatch boards, volunteers, and staff thanks to their new People Diversity Survey.

Gavin Macgregor, Head of Network Development with Healthwatch England, said:

“Our recent exploration of shared values highlighted equity as a core principle of Healthwatch. The trust of our communities, essential for people sharing their experiences of health and care with us, depends on our ability to mirror the diversity of those we serve, thus nurturing a sense of inclusion.

Our work and decision-making thrive on diverse perspectives. Over the past few years, we have embarked on a journey to embrace equality, diversity, equity and inclusion (EDEI) in our work."

Click here to read more on our website

Want to share your experiences of being on a neurodiversity assessment waitlist in Devon?

Do you have recent experience of being on a waiting list for a neurodevelopmental assessment (such as ADHD or autism) in Devon? Are you a young person aged 12-25 or a parent carer of a young person? If you are interested in this exciting opportunity, please fill in this form to express your interest!

The work involves attending a 90-minute focus group discussion on St Luke’s campus at the University of Exeter at 17:30-19:00 on Thursday 13th June. The discussion will be about experiences on a waitlist for a neurodevelopmental condition assessment in Devon – please do consider taking part if you think you have relevant insights to this discussion!

If you have any questions about taking part, please email the study team at MAP-study@exeter.ac.uk.

Find out more and complete the form here

Carers Week, 10th - 16th June 2024

Putting Devon's unpaid carers on the map!

Join Devon Carers for Carers Week Monday 10th-Sunday 16th June where they will be hosting a variety of events across Devon to raise awareness of the invaluable role of unpaid carers.

Can't join them at their events? There will be an opportunity to chat with them and other unpaid carers in one of their virtual hubs on Zoom on: Thursday 13th June 7pm-8.30pm or Saturday 15th June 10.30am-12pm.

For more information email: peer.support@devoncarers.org.uk 

For more information about Carers Week 2024 click here

Get your seasonal COVID-19 booster vaccination

The spring COVID-19 booster is now available to those who:

  • Are aged 75 years and over

  • Live in care homes

  • Those aged six months and over with a weakened immune system.

You will be invited for your booster, your GP may offer you the vaccine or you can book using the national booking system on the NHS until June 30th.

You can also find your nearest walk-in vaccination site using this vaccination calendar from the Royal Devon University Healthcare NHS Foundation Trust.

Book a COVID-19 vaccination here

Exeter Respect Festival 2024

This year's Exeter respect Festival is taking place at Belmont Park, Saturday 8th and Sunday 9th June 2024.

On Saturday the doors open at 11:30am and the festival starts at 12pm. On Sunday the doors open and the festival starts at 11am.

This year marks the 27th anniversary of the first Respect Festival in Exeter, aimed at bringing communities together to celebrate their differences and commonalities. This year’s theme is to celebrate ‘Friendship Through Diversity’. It is so important to express commitment to diversity and bring all communities together to celebrate friendship and harmony. This year’s festival is in memory of Chris Newman who was a precious member of Exeter Respect Festival’s organising committee.

Learn more about the festival here

Healthwatch Assist Network

Are you part of a community group? Does your group meet regularly and play an active role in your community? Would your group members be open to talk about their health and social care experiences?

We would like your community group to join our Assist Network!

Our Assist Network allows us to build links with communities so we can gather information about the health and care services they use. We simply want to know what is and is not working. This information is fed back into the community and shared with key healthcare decision makers who can learn from good practice and make improvements to local services.

Find out more about our Assist network here

Share for Better Care

Your voice matters! Sharing feedback about your experience of NHS and social care services can make a huge difference and help staff deliver the best care possible for you and your loved ones. Good or bad, we want to hear your story.

Share your experiences with us:

Call us for free on 0800 520 0640
Email us at info@hwdpt.org
Review a local service on our website

Share your feedback with us today!

Cost of living statement by SignHealth

SignHealth are a passionate and caring Deaf-led team working towards a future where there are no barriers to good health and wellbeing for Deaf people, they partner with the NHS and service providers across the country.

Get regular updates from SignHealth here

Your feedback matters

Share your experience of a local service by clicking here
If you would like to share your story of using local health and social care services in a more general way please click here to fill out our ‘Have Your Say’ form.

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