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Welcome

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Healthwatch Devon is the independent champion for health and social care covering the largest local authority area in the South West of England with a population of 787,200 in 2017.

We take your experiences of using health and care services - both good and bad, and share these with those who have the power to make change happen.

What you are telling us

Share your experience here

Healthwatch Assist Engagement Grant

To ensure we hear from all parts of our local community, did you know we offer a Healthwatch Assist Engagement Grant to provide funding opportunities to community-based groups and organisations to help them carry out their own targeted consultations or surveys to identify emerging or existing health & social care issues within their local communities.

The feedback gathered is then shared with Healthwatch, who will ensure the voices of local communities are heard by those in charge of making decisions about services.

The Engagement Grant is available to all Healthwatch Assist Network members to apply for and applications are now open. Applications close Friday 30th September.

Find out more information about our Engagement Grant here

Healthwatch Assist Network

Are you part of a community or volunteer group in Devon? Sign up and join our Healthwatch Assist Network today!

Our Assist Network allows us to build links with communities so we can gather information about the health and social care services they use. We want to know what is and is not working.

This information is then fed back into the community and shared with key healthcare decision-makers who can make improvements to local services.

To find out more call us on 0800 520 0640 or email hwassist@hwdevon-plymouth-torbay.org

Visit our website for more information

Have financial issues impacted your mental health?

Our Healthwatch Assist member, Punk Against Poverty CIC, are using the Healthwatch Assist Grant to conduct a survey on how poverty and/or money is affecting the mental health of Devon residents.

The survey is open for any Devon resident, and the results will be used to influence the services provided by Punk Against Poverty and similar provisions in Devon.

Punk Against Poverty supports local communities to take DIY approaches to life’s difficulties. They work to provide immediate help to people in our community struggling with poverty. They aim to tackle poverty and community issues through innovative grassroots schemes that involve and engage the community, and remind people of their worth in times when it can be easy to forget.

Visit their website here

Click here to complete the survey

Brand new Devon health and social care group

Devon County Council are starting up a brand new health and social care group for the Learning Disability Partnership Board.

The council, alongside Devon Partnership NHS Trust and NHS Devon, would like to direct feedback, advice and ideas from those who use services to find out how they can make services easier to access and use.

Meetings will take place on Monday afternoons from 1 - 2:30pm.

If you're interested in joining the group or would like more information please contact the involvement team by email: Robert.Hawken@devon.org.uk or by phoning 01392380661

Impact & Outcomes Report

What people have told us about health and social care?

In our new Quarterly Impact and Outcomes report we share how your feedback is helping NHS and social care services improve care in Devon, Plymouth and Torbay.

In this report you can find out:

  • Which services people are telling us about

  • How people are feeling about health and care services

  • How Healthwatch are making a difference to care in your part of Devon

  • Real life experiences people have shared through our website feedback centres

  • How we have helped people get the information they need, and the difference that has made

Read the report here

Have you or your loved one struggled to get a GP referral for tests or treatment?

One concern Healthwatch have heard from the public is how hard it can be to get a GP practice referral to another NHS service. However there is currently little data about people’s experiences getting a referral from a GP.

We want to hear your experiences of trying to get specialist NHS support, like physiotherapy, talking therapies, hospital scans and consultations.

By sharing your story, we can use your feedback to help the NHS better understand your challenges and improve how people access the care they need.

Find out more on what a GP referral is and how to get one here

Share your experiences on GP referrals here

Are you a kinship carer?

A kinship carer is someone who is raising a relative's friends child.

Kinship support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward. They are currently developing a new peer support service across England and online.

This service will include:

  • 100 new kinship support groups that will be both online and in person

  • A dedicated website and e-learning resources

  • Online information workshops designed for kinship families

  • Online chat trained kinship carer volunteers

Click here for more information

Patient Experience Survey 2022

Everyone is being invited to complete a survey which will help NHS England gain a better understanding of peoples’ experiences with, and perceptions of, Digital Technology and accessing Urgent and Emergency Care services.

Urgent and Emergency Care services support patients to receive the correct medical care as quickly as possible in both life-threatening and non-life-threatening medical situations.

The closing date for this survey is 30th September 2022. All answers are anonymous and will be treated in confidence.

Complete the survey here

Autumn COVID-19 Booster

Online booking for autumn Covid boosters is now open for people who are:

  • Aged 75 and over

  • Immunosuppressed

  • Frontline health and social care workers

Click here to book your booster appointment today

Cost of living crisis statement by SignHealth

SignHealth are a passionate and caring Deaf-led team working towards a future where there are no barriers to good health and wellbeing for Deaf people, they partner with the NHS and service providers across the country.

Get regular updates from SIgnHealth here

Your feedback matters

Share your experience here

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